Privacy Policy

1. Introduction

Welcome to Hearthly Goods (“Company,” “we,” “our,” “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://hearthlygoods.shop By accessing our website, you agree to the terms outlined in this policy.

2. Information We Collect

  • We collect the following types of information:

    • Personal Data: Name, email, phone number, billing/shipping address.
    • Payment Data: Razorpay-secured transactions (no card details stored on our servers).
    • Order & Transaction Data: Products purchased, order history.
    • Technical Data: IP address, device/browser type, cookies, and tracking data.
3. How We Use Your Data

  • We use your data for the following purposes:

    • To process orders and payments.
    • To communicate with you regarding orders, support, or promotions.
    • To improve website functionality and user experience.
    • To comply with legal and security obligations.
4. Data Protection & Security

  • We implement industry-standard security measures, including:

    • SSL Encryption for data transfers.
    • Secure Payment Processing via Razorpay.
    • Access Control to limit data access to authorized personnel only.

    However, while we take precautions, no system is 100% secure.

5. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Payment Gateways: Razorpay and secure transaction partners.
  • Delivery Services: To ensure order fulfillment.
  • Legal Authorities: If required by law.
6. Cookies & Tracking Technologies
  • We use cookies to enhance your browsing experience. You can manage cookies through your browser settings.
7. Your Rights

  • You have the right to:

    • Access your data (request a copy of your information).
    • Update your data (correct inaccurate details).
    • Request data deletion (subject to legal requirements).

    To exercise these rights, contact us at support@hearthlygoods.com.

8. Changes to This Policy

  • We may update this policy from time to time. Please review this page periodically for any changes.